FAQ

Registration and Administration

  1. How do I register?
  2. Is there a registration fee?
  3. Why do I need to register?
  4. How will I know if there are any spaces left on the course that I want?
  5. What if there are no spaces left on the course I want?
  6. What happens when a space becomes available?
  7. When is the deposit refundable?
  8. Do I need to sign up each term?
  9. How much notice do I need to give when I want to withdraw from class?

Security

  1. How safe is it to buy online through our website?
  2. What credit cards do you accept?
  3. What currencies do you accept?
  4. Can I get a refund?

Registration and Administration

  1. How do I register?

    You can register online here, or by popping in to our office.

  2. Is there a registration fee?

    Yes, there is a one-off cost of $50.00 per family.

  3. Why do I need to register?

    By registering, you will be entered into our database and be added to any age appropriate waiting lists. You will receive a call when there is space available and we will inform you of any new classes or courses. Registration also entitles you to preferential booking of holiday programmes and new courses.

  4. How will I know if there are any spaces left on the course that I want?

    As this information is constantly changing, please contact us for availability. You may email us at info@centre-stage.com or telephone us on 6732 7211.

  5. What if there are no spaces left on the course I want?

    You will then be placed on a waiting list & informed when as soon as a space becomes available.

  6. What happens when a space becomes available?

    When you have been offered a space, you will need to send a $200.00 refundable deposit to secure the place. We will hold the space for seven days from the date of this letter. An invoice for fees will follow.

  7. When is the deposit refundable?

    The deposit is refundable if written notice, deliverable by post or email , of withdrawal from the class is given – four teaching weeks prior to leaving.

  8. Do I need to sign up each term?

    No, you are automatically signed up unless you give us if written notice of withdrawal four teaching weeks prior to leaving.

  9. How much notice do I need to give when I want to withdraw from class?

    In order for us to return your deposit, please give written notice of withdrawal four teaching weeks prior to leaving.


Security

  1. How safe is it to buy online through our website?

    Centre Stage uses PayPal, a worldwide Internet Payments Solutions provider to accept online credit card payments. Centre Stage does not store or process any of your credit card details. When you make a payment using your credit card, you are transferred to PayPal’s secure online server.

  2. What credit cards do you accept?

    We accept Visa, Mastercard, Delta and American Express on our website and cash, cheque, NETS and Visa (not American Express or Diners Club) payment in the office.

  3. What currencies do you accept?

    We accept Singapore Dollars.

  4. Can I get a refund?

    Refunds are given at the discretion of the company management.

© 2015 Centre Stage. All rights reserved.

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